Shoreline Landing Apartments in Norton Shores, MI
Call us : (231) 720-0384

Reviews

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Posted On: 7/15/2020

Air Conditioning

Huge shout to Mark, the maintenance man. Air Conditioner went out on the day kicks off the 4th of July weekend, about 15 mins prior to the maintenance crew heading home. Mark spent about an hour trouble shooting, and getting it running. If it wasn’t for him would’ve needed to either tough out 90 degree temps, or spend huge holiday rates at a hotel to beat the heat. You oughta give that guy a raise.
By: Brett   
Source: Property Site Read Property Manager's Response

Posted On: 7/7/2020

Maintenance

As always Mark Benham is the best. He responded in a timely period to address my refrigerator /freezer problems in 90+ weather, lighting and key problems. He is knowledgeable on these various problems ,takes time to explain what he has done, and is professional in his demeanor. He is a superior asset to the department.
By: 880C     Verified Resident
Source: Property Site Read Property Manager's Response

Hello 880C Resident, WOW! Thank you so much for these awesome and kind words! We do love our staff and Mark IS awesome! We are so thrilled you had a wonderful experience with your maintenance requests and we hope you continue to have great experiences overall at Shoreline Landing. Cheers and Be Well!

Posted On: 6/19/2020

Maintenance

Thanks for the cheerful, professional and competent response to your service calls! You are a key part of the advantages of renting.
By: Larry   
Source: Property Site Read Property Manager's Response

Hi Larry! We love our maintenance team and I know they appreciate feeling all these warm and fuzzy feelings as well! We hope you continue to enjoy your home here with us and if you ever have any other feedback please feel free to reach out - we are here for you!

Posted On: 3/25/2020

Kurt, Mark & guy with Mark

I tried to get into google, Mark, but couldn’t to leave a rating! So I’m going to do here. These guys r good.
By: Kathy Cullen     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Larry! We love our maintenance team and I know they appreciate feeling all these warm and fuzzy feelings as well! We hope you continue to enjoy your home here with us and if you ever have any other feedback please feel free to reach out - we are here for you!

Posted On: 1/9/2020

Dryer Problems

Called office to report problems with my dryer...and promptly it was dealt with. Very pleased with the excellent service by Mark Benham! Thanks, Mark.
By: Robert Conradt     Verified Resident
Source: Property Site Read Property Manager's Response

Greetings Robert! Our goal is to ensure that all of our residents are responded to promptly and their concerns are addressed quickly to the best of our ability, as our staff is dedicated to fixing any problems that arise. Please feel free to reach out via e-mail at [email protected] Best regards.

Posted On: 12/30/2019

Prompt and good service

My refrigerator went out,, put in the request yesterday and MarkBenham showed up today and after about an hour had it running. Spent more time to be sure it was cooling appropriately. Mark was great, I have been very satisfied with the Staff and Maintenance here.
By: Virginia T     Verified Resident
Source: Property Site Read Property Manager's Response

Greetings Virginia! Thank you so much for sharing your delightful living experience. Our goal is to ensure that all of our residents are responded to promptly and their concerns are addressed quickly to the best of our ability, as our staff is dedicated to fixing any problems that arise. Please feel free to reach out via e-mail at [email protected] Best regards.

Posted On: 12/3/2019

Maintenance

Kudos to Mark Benham for promptly repairing my refrigerator/freezer when it stopped working. Service was prompt and efficient. I wasn’t there when the repair was made, but a detailed note explained everything that was done. Thanks again!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Greetings and thank you for taking the time to share your experience! Our goal is to ensure that all of our residents are responded to promptly and their concerns are addressed quickly to the best of our ability, as our staff is dedicated to fixing any problems that arise. Please feel free to reach out via e-mail at [email protected] Best regards.

Posted On: 11/21/2019

Maintenance

Thank you!! We have the best maintenance guys ever!!! Very pleased with them!!!!
By: Harper     Verified Resident
Source: Property Site Read Property Manager's Response

Greetings Harper! Thank you so much for your kind words. Our goal is to ensure that all of our residents are responded to promptly and their concerns are addressed quickly to the best of our ability, as our staff is dedicated to fixing any problems that arise. Please feel free to reach out via e-mail at [email protected] Best regards.

Posted On: 11/14/2019

HAPPY WITH SERVICE

Excellent service from all staff members. Recommend Shoreline Landing Apartments to everyone seeking a comfortable new home.
By: BETTY CARNES   
Source: Property Site Read Property Manager's Response

Greetings Harper! Thank you so much for your kind words. Our goal is to ensure that all of our residents are responded to promptly and their concerns are addressed quickly to the best of our ability, as our staff is dedicated to fixing any problems that arise. Please feel free to reach out via e-mail at [email protected] Best regards.

Posted On: 11/4/2019

Maintenance Mark Benham

Outstanding work by Mark Benham. For many years, even professional garage door people could not fix my garage door from opening with a big bang. Mark fixed it perfectly!
By: Anil Kulkarni   
Source: Property Site Read Property Manager's Response

Greetings Harper! Thank you so much for your kind words. Our goal is to ensure that all of our residents are responded to promptly and their concerns are addressed quickly to the best of our ability, as our staff is dedicated to fixing any problems that arise. Please feel free to reach out via e-mail at [email protected] Best regards.

Posted On: 11/2/2019

Maintenance

Maintenance people are the best. Had most of my repairs made same day to the next. Good people!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Greetings Harper! Thank you so much for your kind words. Our goal is to ensure that all of our residents are responded to promptly and their concerns are addressed quickly to the best of our ability, as our staff is dedicated to fixing any problems that arise. Please feel free to reach out via e-mail at [email protected] Best regards.

Posted On: 9/26/2019

Maintenance

I was very impressed with mark benham when he came and fixed my ac, garbage disposal and he also replaced light bulb in bathroom. He was very friendly and knowledgeable! I also am impressed with the other maintenance guy ( forgot his name) for previous maintenance calls that he did for me. They do very good work
By: Tina Ingersoll     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Tina! Thank you for your feedback. We’re happy to hear you had a great experience within our community and maintenance. We take resident reviews very seriously, as they help us continue to provide excellent service and understand areas where we can improve. Your loyalty means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out via e-mail at [email protected] Best regards!

Posted On: 9/5/2019

Great place to live

I Just love this place and the staff is amazing!!
By: Sarah Vanmeter     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your kind words, Sarah. We really appreciate you taking the time out to share your experience with us here at Shoreline Landing! We count ourselves lucky for residents like you. Don't hesitate to reach out if there's anything we can do for you!

Posted On: 7/18/2019

Great maintenance team

I want to give kudos for the current maintenance team. Both Curt and Mark have worked very hard to handle overwhelming maintenance requests for at least two properties (unheard of from where I came). Mark went out of his way and discovered an issue with my washing machine which happily cleared up something I had been "dealing" with without knowing why. Previous maintenance team (also overworked) were not skilled and accurate. I had to request the same thing over and over. It is so refreshing and comforting to know that repairs requested are now handled efficiently and correctly. The current office staff appear to be friendly and competent. I have not yet met the new property (?) manager. I had gotten to know previous staff fairly well. Again, previous office staff just did not exhibit care when I inquired about property issues when I moved in. We were fortunate to have Lisa (don't remember last name) who was extremely quality-oriented and went over and above to the needs of the residence. Many of us were disappointed when she took another position. Prior to Lisa, office staff too lazy and/or in inefficient (sorry). My apartment was really not as ready as I would have liked when I moved in. I had several issues involving things like condition of blinds, freezer, appliances in kitchens, and caulking in bathrooms and kitchen. Kitchen sink is permanently stained. Kitchen and bathroom floors also stained permanently. When I asked for possibilities in upgrade or to find a way to clear up those issues, the response was always "we're not allowed." The most common answer when inquiring. Again, I really wanted you to know how committed Curt and Mark are. I am delighted with their care and hope we can keep them. It's quite second-rate for an apartment management company to not hire enough maintenance employees (and office staff) for two complexes - just to save money.
By: Esther     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Esther, thank you for taking the time to review our community. Your loyalty means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out via e-mail at [email protected] Best regards!

Posted On: 5/18/2019

New Resident

I’m a new resident and I must say that upon applying for my apartment the staff Shawana Johnson was absolutely amazing helping me get all the information needed to get approved in a timely manner she was on top of everything and her communication was awesome! She does an amazing job making the process go so smoothly, she goes above and beyond for new residents to feel welcome! I already love it here and I’m not even all the way moved in. The property is so nice, clean and quiet! Everyone seems so friendly and helpful! I’ve been a home owner for 12 years and feel like this is by far a nice peaceful place to stay and feel relaxed!
By: Talesha Townsend     Verified Resident
Source: Property Site Read Property Manager's Response

Dear Talesha, thank you for the great review! It makes us so happy to hear you love coming home to Shoreline Landing. Our team are some of the many reasons why our community is so special. If you have any questions or concerns please let us know- we’re here for you. Happy living!

Posted On: 1/24/2019

We had an excellent experience at Shoreline Landing

We were at shoreline landing for a year before purchasing a condo and recently moving. I loved living there as it was a wonderful apartment that was updated, spacious, and super comfortable. We had a garage and carport close to our door, and often used the pool and workout room. The location was great as it was near shopping and restaurants, and yet it was in a quiet area set back in the woods. The new staff is fantastic to work with as they were helpful in quickly resolving a maintenance issue we had, as well as a glitch in our contract. They are very professional and caring. If I was to live in an apartment setting again, Shoreline landing would be my first choice.
By: David McCowan     Verified Resident
Source: Property Site Read Property Manager's Response

David, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal resident and helping to share the word about us. We’re here for you anytime.

Posted On: 1/9/2019

Thank you Mark Benham

I noticed when the wind blew kind of hard I had air leaking past my front door seals. One call to maintenance and a few hours later, I now have new door seals! And while the maintenance man (Mark Benham) was here he also adjusted the dead bolt on the lock. Nice work, Mark!
By: Jerry Josephson     Verified Resident
Source: Property Site Read Property Manager's Response

Thanks for the awesome review, Jerry! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you have any questions or concerns please let us know- we’re here for you. Happy living!

Posted On: 8/13/2018

Perfect transition before we bought our house

We have lived at Shoreline Landing for the last year and have had a very enjoyable experience. It’s safe, quiet, clean and the management team goes above and beyond. I’d recommend this to anyone looking to move to the area.
By: Jeffrey Koning     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Jeffrey! Thank you so much for the kind words. We're thrilled to hear you're enjoying your living experience here at Shoreline Landing. We're here for you!

Posted On: 8/16/2017

I like it all!

I am pleased with our living experience here at Shoreline Landing. The staff are a pleasure to talk and work with!
By: Ryan F     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Ryan! Thank you so much for your kind comments. We're pleased as punch to have you as a resident here at Shoreline Landing.

Posted On: 8/16/2017

We love the amenities!

Great place to live! We love to take advantage of the pool in the summer and our puppy loves the dog park area. The staff is excellent!
By: Caitlin H     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the great review, Caitlin! The team here at Shoreline Landing is thrilled to hear such great feedback. We're happy to hear how much you and your dog enjoy the amenities!

Posted On: 8/16/2017

Great location, plenty of space!

Everything we need we have here at Shoreline Landing. The attached garage is a great add on.
By: Sandy VanOorvt     Verified Resident
Source: Property Site Read Property Manager's Response

Hi, Sandy! Thank you for your kind words and sharing your enjoyable living experience. We're happy to have you here at Shoreline Landing.

Posted On: 8/16/2017

Moved in a year ago, great desicion

Convenient location and our grandson loves the pool! Office staff is always willing to help!
By: Sharlene Vork     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind comments, Sharlene! We're thrilled to know that you and your grandson are enjoying all of the amenities here at Shoreline Landing. We appreciate you!

Posted On: 8/16/2017

Good community!

Good family friendly community! The pool is great, my kids love it,!
By: Sherri     Verified Resident
Source: Property Site Read Property Manager's Response

Greetings Sherri, thank you for your positive review! We're happy to know that you and your kiddos are enjoying all of the amazing amenities Shoreline Landing has to offer. We're here for you!

Posted On: 6/15/2017

Excellent Team

I have rented at Shoreline for 1 year and have been extremely pleased with the complex, safety, and staff. Christian and team are doing an excellent job.
By: Rebecca     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Rebecca! Thank you so much for the kind words and positive review. We're pleased as punch to hear that you enjoy living here at Shoreline Landing! We appreciate you!

Posted On: 6/8/2017

Muskegons Best

This is like living in a resort. The staff is amazing and friendly. The grounds are beautiful and well taken care of. I am so Happy I chose Shoreline Landing.
By: James W.     Verified Resident
Source: Property Site Read Property Manager's Response

Hi James, Thank you for your positive review! We take pride in maintaining the grounds here at Shoreline Landing and we're full of joy knowing you enjoy them too! We're so happy to have you as a resident.

Posted On: 6/2/2017

Happy Tenant

I have been a tenant at Shoreline Landing for 3 years now and I am extremely happy here. No place is perfect, there are always things that can be improved on, but I truly feel they strive to improve on those things each year. Everything I have requested be done, has been taken care of on a very friendly and prompt time frame. It is expensive to live here for how small the apartments are, but I do think that all of the amenities make up for the cost. I love that when I get up for work in the morning the snow is cleared all the way to my door when I go to work, the landscaping is nice, the pool is maintained etc. I could go on and on... I'm a very happy tenant.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Hi James, Thank you for your positive review! We take pride in maintaining the grounds here at Shoreline Landing and we're full of joy knowing you enjoy them too! We're so happy to have you as a resident.

Posted On: 5/28/2017

Staff are the greatest

The office staff are wonderful. Even when they are super busy, they treat you with kindness and patience (especially Christian)
By: Terri Larabee     Verified Resident
Source: Property Site Read Property Manager's Response

Hi James, Thank you for your positive review! We take pride in maintaining the grounds here at Shoreline Landing and we're full of joy knowing you enjoy them too! We're so happy to have you as a resident.

Posted On: 5/28/2017

Office staff

The office staff (especially Christian) are the greatest. Always polite and very helpful.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Hi James, Thank you for your positive review! We take pride in maintaining the grounds here at Shoreline Landing and we're full of joy knowing you enjoy them too! We're so happy to have you as a resident.

Posted On: 5/27/2017

Contest

I just LOVE Shoreline Landing Apartment s The staff is so friendly! Maintenance team is Awesome! Not to mention hoe Clean the property and apartments are! They really care about their residents! The office staff always greet you with a smile and take time to listen to what you are saying! They really care about the residents!
By: Pam Stegall     Verified Resident
Source: Property Site Read Property Manager's Response

Hi James, Thank you for your positive review! We take pride in maintaining the grounds here at Shoreline Landing and we're full of joy knowing you enjoy them too! We're so happy to have you as a resident.

Posted On: 5/21/2017

Great place to live!

This place has it all!
By: Tara Zimmer     Verified Resident
Source: Property Site Read Property Manager's Response

Hi James, Thank you for your positive review! We take pride in maintaining the grounds here at Shoreline Landing and we're full of joy knowing you enjoy them too! We're so happy to have you as a resident.

Posted On: 5/20/2017

Everything was great! Thank you!

Everything was great! Thank you!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for the great 5-star review and kind comments! We appreciate you!

Posted On: 5/19/2017

Happy

I have lived at SHORELINE Landing for 3 years now and I am very happy here. The staff is very helpful!
By: Anonymous   
Source: Property Site Read Property Manager's Response

Thank you so much for the great 5-star review and kind comments! We appreciate you!

Overall Rating

4.5 out of 5 stars

Ratings By Category

Maintenance
4.5 out of 5 stars
Parking
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Location
4.5 out of 5 stars
Noise
4.5 out of 5 stars

Testimonials