Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to ensure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one-half hour before closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card or in our office with a cashier’s check. All application fees are nonrefundable.
You can easily apply online through our property website under the floor plans page.
Residents are responsible for gas, electricity, water, sewer, and trash. There is a flat fee of $10/month for trash. Water and Sewer are at a monthly flat rate. Our apartments have electricity through Consumers Energy and gas through DTE Energy.
Security deposits will vary depending on qualifying criteria. Our security deposit ranges from $500 to 1.5x the monthly rent amount.
Rent is always due on the first, and a $100 late fee is assessed on the 6th of every month (even on weekends and holidays).
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
At Shoreline Landing Apartments, we welcome up to 2 pets. Cats or dogs are allowed. Breed restrictions apply; please get in touch with the office. Read more about our pet policy.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is two times the rent amount. Please ensure you reference your signed lease agreement and confirm policies with your Property Manager, as there could be unique circumstances.
Service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please get in touch with the property manager as soon as possible in this situation. You must provide written notice and a copy of your military orders.
Please let our office know if you love our apartments and want to refer a friend! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if enrolled in our online services.
If someone is temporarily staying with you, please let the office know so we can accommodate parking. If someone is permanently moving in, they must fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, before moving out. If you need to move out at the end of your lease term, please remember to come in 60 days before the lease expires to provide your written notice.
We partner with Xfinity for our community cable and Internet offerings. Please inquire with our office regarding any other cable/Internet providers.
You can store gas and charcoal grills inside your garage and use them just outside of your garage area, away from the building. We also provide several grilling/picnic areas around the property.
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. If you are locked out after hours, you must call a locksmith. We recommend Bergman Lock and Security LLC (231) 739-5363 or their after-hours line (616) 510-5311.
If you have lost your keys, you may have new keys made at our office during business hours. Fees apply.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
I love the staff at Shoreline! They are so friendly and always helpful me and other residents when we need it. The property is clean and the residents are friendly.
- Google Review
As a recent college grad, I have lived in many different apartment complexes, and I can confidently say that Shoreline Landing is the best. The apartment is spacious and comfortable, and pet friendly.
- Google Review
Nice pool, you can work out when you want, also they have a lobby with free WiFi. Also if you are experiencing problems they are always, willing, and happy to help.
- Google Review
I am pleased with our living experience here at Shoreline Landing. The staff are a pleasure to talk and work with!
- Google Review
Stopped in Monday for an unexpected tour. Very accommodating and friendly staff. Apartments are beautiful and property is well maintained. Will definitely keep them in mind for our move next summer.
- Google Review
They work really hard to keep the pool clean and furniture updated appreciate the maintenance crew for this.
- Google Review
I’ve had a great experience moving in and access to all of the on-site amenities. The apartments have a great mobile app to easily submit maintenance requests, pay rent and review the monthly newsletter. Based on my experience with apartments, this place is the best one yet!
- Google Review
Friendly staff, beautiful property, and great maintenance. Any time I've had an issue, maintenance has been fast & excellent at their help with the (only 2) issues I've had here with a drawer and my washer. Additionally, every time I've stopped to speak with management they have been friendly & understanding. The property is located by a pretty creek and a nice forest you can stroll through, and the combination of this with the nice interiors of the units makes this a nice homey community
- Google Review
I enjoy living here. I've met a lot of great neighbors, it's quite a social community with a great pool, firepit and exercise center. Furthermore, it's a great value, and the team is very welcoming and responsive in the rare instances that something needs attention. I will be renewing my lease for sure!
- Google Review
My family is loving our new apartment here at shoreline landing, brittaney made our move easy! We will definitely be long term residents!
- Google Review